Archive for October, 2008

I’m writing a series of articles for Jolt Magazine entitled Graceful Failure, which covers the best ways to maximize the availability of your online presence.  It’s targeted to MicroISVs and SaaS providers, but should have useful information for most anyone that is responsible for an online presence.

The main idea of the series is, in a nutshell, that things will break but that you can prepare for them so that you can minimize the impact of failure and keep your site online and accessible to your customers.  The first article is available now, which covers some general strategies for maximizing uptime, and will be followed by articles covering each of the components that make up a modern online presence.

If you haven’t seen it already, Jolt is a online magazine that is a collaboration of a number of ISVs and service providers, covering all aspects of building and running a software company.  Starr Horn, the founder of Jolt, has done a great job bringing together a number of great contributers with real-world experience building real companies, and I’m honored to contribute to the site.  I hope you find the articles useful, and I welcome any comments or feedback either here or on the Jolt site.

Welcome to the first post of the new Panopta blog.  Our goal with the blog is to give everyone greater insight into the new developments going on at Panopta, as well as to share tips, tricks and general information to help you increase the availability of your web presence, and hopefully give you few more peaceful night’s sleep that aren’t disrupted by pagers!

In addition to information about monitoring and general industry news, we’ll regularly feature a look into Panopta’s labs to give a preview of new functionality that we’re working on.  We’ve been very lucky to get great feedback from our customers, which has helped steer our development efforts, and we want to get you all involved earlier in the process.  For those of you that have given us ideas and feature requests in the past, thank you - you’ve helped make the service even better.  Please keep them coming!