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At Panopta, we pride ourselves in making sure that you’re notified about problems with your server as soon as possible.  This lets you take action right away to keep your customers happy.

Our unique notification schedules give you lots of control to choose who gets notified when, but what about the times when you don’t want to be notified right away?  We have a solution for that as well with our maintenance schedule feature.  Maintenance schedules let you define a period of time, either one time or recurring, during which you want to modify how outage notifications are handled.  During maintenance, you can either use a different notification schedule or disabled notifications entirely.

As the screenshot below shows, there’s quite a bit of flexibility in how maintenance periods are scheduled, as well as the ability to choose whether to advertise your upcoming maintenance periods in your public reports or exclude outages during the maintenance from availability calculations.

User interface for editing maintenance schedules.

There are lots of potential uses for this, including handling weekly or monthly maintenance windows, using alternate notification schedules at different times of day, and to avoid triggering outage alerts during system upgrades.  If you have ideas for other create uses, please let us know - we’ll publish the best here and in our newsletter.

Just the other day, we completed our one billionth check of a customer’s server.  The lucky check was performed by our monitoring server in Singapore, and fortunately it showed that the customer’s server is up.

We look forward performing many billions of checks in the future!